Welcome to MetaWakening. We are committed to protecting your privacy and handling your personal information with care and

transparency.

This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website, enrol in our programmes, book appointments, complete quizzes, download resources, or interact with our services.

1. Information We Collect
We may collect the following information:
Personal Information

• Full name

• Email address

• Telephone number

• Billing and payment information

• Any information you voluntarily provide through forms, quizzes, bookings or communications

Website Usage Information

• IP address

• Browser type and device information

• Pages visited

• Time spent on the website

• Referral sources

Programme and Assessment Information

• Quiz responses

• Coaching intake forms

• Personal reflections or information voluntarily shared during sessions

• Course participation data
   

2. How We Use Your Information
We use your information to:

• Provide coaching, educational programmes and services

• Process enrolments and payments

• Schedule appointments and sessions

• Deliver digital products, resources and course materials

• Send service-related communications

• Respond to enquiries and support requests

• Improve our website, services and user experience

• Send newsletters, promotions and updates where you have provided consent

• Comply with legal obligations
   

3. Email Communications
If you subscribe to our mailing list, download free resources, complete a quiz or enrol in a programme, we may send you:

• Programme updates

• Educational content

• Newsletters

• Marketing and promotional communications

You may unsubscribe at any time by clicking the unsubscribe link included in our emails.

4. Payment Processing
Payments may be processed through trusted third-party payment providers. We do not store your full payment card information on our servers.
Please refer to the privacy policies of the relevant payment providers for information on how they process your personal data.

5. Cookies and Tracking Technologies
Our website may use cookies and similar technologies to:

• Improve website functionality

• Remember your preferences

• Analyse website traffic and performance

• Support marketing and advertising activities

You can control cookie settings through your browser preferences.

6. Information Sharing
We do not sell, rent or trade your personal information.

We may share your information with trusted third-party service providers who assist us with:​

• Email marketing

• Payment processing

• Appointment scheduling

• Analytics and reporting

These providers are only given access to the information necessary to perform their services and are required to protect your data.

7. Data Security
We implement reasonable technical and organisational measures to protect your personal information against unauthorised access, disclosure, alteration,or destruction.
However, no method of electronic transmission or storage can be guaranteed to be completely secure.

8. Data Retention
We retain personal information only for as long as necessary to:

• Provide our services

• Meet legal, accounting or regulatory requirements

• Resolve disputes and enforce our agreements

When information is no longer required, it will be securely deleted or anonymised.

9. Your Rights
Depending on your location and applicable laws, you may have the right to:

• Access your personal information

• Request correction of inaccurate information

• Request deletion of your information

• Withdraw consent for marketing communications

• Request a copy of the information we hold about you

To exercise these rights, please contact us using the details below.

10. Coaching and Educational Disclaimer
MetaWakening provides coaching, personal development programmes, educational resources, and wellbeing support.
Our services are not intended to diagnose, treat, cure or prevent any medical, psychological or mental health condition. Clients should seek appropriate professional medical, psychological or legal advice where required.

11. Children's Privacy
Our services are intended for individuals aged 18 years and over. We do not knowingly collect personal information from children without appropriate parental or legal guardian consent.

12. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices, content or security of those external sites.
We encourage you to review their privacy policies before providing personal information.

13. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.
Your continued use of our website and services constitutes acceptance of any revised Privacy Policy.

14. Contact Us
If you have any questions regarding this Privacy Policy or your personal information, please contact us:
MetaWakening
Website: https://www.metawakening.com
Email: info@metawakening.com